Responsible Gaming Policy

baiee's Culture of Safe and Responsible
Gaming

We believe entertainment is truly enjoyable only when it is experienced in a controlled and mindful way. baiee always places player protection and mental well-being as its highest priority.

21+

Our Core Principles

Every protective measure at baiee has been built with players in mind.

Age Verification

baiee is for players aged 21 and above only. Age is confirmed at account registration, and identity verification may be required if needed.

Deposit Limits

You can set the maximum amount you deposit per day, per week, or per month yourself. These limits take effect immediately.

Time-Out Feature

If you feel you need a break, temporarily close your account for a set period. You can choose a time-out from 24 hours up to 30 days.

Self-Exclusion

If you need a longer break, choose the self-exclusion option. While exclusion is active, access to your account will be completely blocked.

Gaming History Review

You can view your gaming history, deposit, and withdrawal details from your account at any time. This helps you understand your own patterns.

24/7 Support

Our support team is always here for any gambling-related concerns. Get help in Bengali via live chat or email.

21+

Why is the age limit important?

Online gaming and betting is entertainment for adults only. Participation by minors can be harmful physically, mentally, and financially. baiee firmly believes that only those aged 21 and above should use this platform.

Our Steps to Protect Minors

baiee verifies age every time an account is opened. Our system automatically blocks registration by underage individuals. Government-issued ID may be requested for verification if needed.

If there are children or teenagers in your household and you want to prevent them from accessing this site, use parental control software on your device. Make sure your browser is password-protected and keep your login details secure.

  • Age verification is mandatory when opening an account
  • The right to suspend suspicious accounts is reserved
  • NID or passport may be requested as proof of identity
  • Parents and guardians should ensure vigilance and device security

Warning Signs of Problematic Gambling

If you notice any of the following signs in yourself, seek help.

  • Repeatedly trying to win back lost money ("chasing losses")
  • Repeatedly spending more than your own set budget
  • Hiding your gambling from family and friends
  • Skipping sleep, food, or work to keep playing
  • Going into debt or facing financial hardship because of gambling
  • Feeling discomfort, restlessness, or anxiety when not playing
  • Playing to relieve stress or distract yourself rather than for entertainment

The Golden Rules of Responsible Gaming

Following these simple rules keeps gaming enjoyable at all times.

  • Set a budget before you play and do not go beyond it
  • Only play with money whose loss will not harm you financially
  • See gambling as entertainment, not as a source of income
  • Take regular breaks and spend time away from the screen
  • Never play when you are stressed or tired
  • Enjoy spending time with family and friends
  • If something feels wrong, seek support right away

Protection Tools in Your Hands

Log in to baiee and access all these features easily from your account settings.

01

Daily Deposit Limit

Set the maximum amount you can deposit each day in advance. Once the limit is reached, no further deposits can be made for that day.

02

Weekly or Monthly Limit

Set a weekly or monthly deposit limit for long-term budget control. Once set, it can be lowered immediately, but increasing it requires a 72-hour waiting period.

03

Using Time-Out

Activate a time-out for a short-term break. During this period, both bets and deposits are paused. When the time-out ends, your account reactivates automatically.

04

Self-Exclusion

Choose self-exclusion for a longer break. For the selected period (from 1 month up to 5 years), your account will not be accessible at all.

How to Activate Self-Exclusion

Secure your account in a few simple steps.

Self-exclusion is an important decision. Once activated, it cannot be reversed before the chosen period ends. While self-exclusion is active, no promotional messages will be sent from baiee either.

  1. Log in to your account

    Log in to baiee with your username and password.

  2. Go to "Responsible Gaming" Settings

    From the account menu, click on the Responsible Gaming section.

  3. Select Your Exclusion Period

    Choose from 1 month, 3 months, 6 months, 1 year, or 5 years — whichever suits your needs.

  4. Confirm

    Confirm your decision. It will take effect immediately and cannot be reversed before the period ends.

  5. Contact Support

    If you have any issues, chat with us live or email [email protected] — we are ready to help 24/7.

When You Need Help, We Are Here

There is no shame in talking about a gambling problem. Be brave and seek help.

Contact the baiee Support Team

Live Chat Available 24/7 — instant help in Bengali and English.
Email [email protected] — send any issue, concern, or request.
Support Hours Seven days a week, twenty-four hours a day — based on Bangladesh Standard Time (UTC+6).

If gambling has become a serious problem, professional mental health support should also be sought. Talk to your family, a friend, or someone you trust. Do not fight alone — reach out for help.

Remember

  • Gambling is entertainment, not a solution to life's problems
  • There is no guarantee of "getting back" lost money
  • Spending time with loved ones is the most valuable thing
  • Admitting a problem is an act of courage, not weakness
  • Deciding to stop at any time is always the right decision

For players 21+: baiee is for adults only. Please play responsibly.

Responsible Gaming FAQ

Find answers to the most frequently asked questions here.

Log in to baiee and go to the "Responsible Gaming" section in your account settings. You can set separate daily, weekly, and monthly deposit limits there. Lowering a limit takes effect immediately, but increasing one requires a 72-hour waiting period. If you run into any issues, contact us via live chat or at [email protected].

Self-exclusion is a firm commitment and cannot be cancelled or changed before the chosen period ends. This is intentional, so that a moment of weakness cannot lead to reversing the decision. Once the period ends, contact our support team to reactivate your account.

A time-out is a short-term break — typically from 24 hours up to 30 days. It is ideal when you just need a little rest. Self-exclusion, on the other hand, is a long-term solution — from 1 month up to 5 years — suited for dealing with problematic gambling. While self-exclusion is active, baiee will not send you any marketing messages either.

Start by talking to them with empathy. Try to understand the problem without judgement. If needed, encourage them to seek professional mental health support. You can also inform baiee's support team — we can help at the account level. Email us at [email protected] or reach out via live chat.

There is no single answer — it depends entirely on your personal financial situation. The key principle is: only spend money that has been set aside for entertainment and whose loss would not affect your or your family's daily life. Never play with money meant for rent, food, your children's education, or repaying debts.

No. baiee strictly follows a 21+ age policy. Age is verified at registration, and identity may be confirmed via NID or passport if required. If there is any suspicion of underage use, the account is suspended immediately.

Enjoy baiee Responsibly

Know your limits and play in a controlled way — that is what real entertainment looks like. Explore our games and sports betting.